•   Given the nature of both the materials we use and the type of rustic furniture we are producing, our wood could contain the entirety of the accompanying characterful attributes: (which are normal within each piece and for which we can't offer any sort of discount or refund)

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- Saw marks over the grain.

- Small 'chip out' marks on the timber

- Knots/breaks/shakes/wavey edges

- Small machining imprints

- Natural color variation

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Ideally, these attributes should add to the uniqueness of your item, however should you need your item to be decreased from this kind of provincial character, please notify us at the point of purchase or contact us directly to ensure we get this right for you.

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•   We consistently strive to pick the best timber for all our furniture, however, there may still be small knots, different wood grain and medulla ray beams, contingent upon the wood we have available.

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•   Waney Edge items are diverse inevitably and can have significant levels of character. We fix any enormous regular breaks and huge bunches with pecan butterfly joints, however, these won't be on every single order.

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•   We won't acknowledge returns, make changes or modifications, or offer refunds because of issues emerging from the client's personal inclination to a particular wood grain, design, hitches, medullary beams, shading variety or some other normally happening components. Natural woods differed and are wonderful and the grain can even change in a similar piece.

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•   All wood species can react to exposure to sunlight, changes in temperature and humidity. We will not be held liable for changes in the wood because of ecological factors, when delivery has been made. All our wood is dried to a mugginess of 8-10% humidity. In extremely dry settings this could reduce, prompting breakage/crack; in like manner, a moist or wet condition could make the wood twist, and joints to isolate. Our furniture are made in light of wood development; however we can't assume liability should the piece react to the humidity of your own environment.

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•   Our furniture is not ideal for outdoor use, or use in washrooms and wet-rooms except if indicated.

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•   Across our Furniture, and in our interactions with you, we may portray the wood thickness at 25mm, 35mm or 50mm - these thicknesses are umbrella terms used to depict the beginning thickness of oak utilized, completed board thickness will be less. In the event that you need a particular wood thickness, you should tell us when making an order.

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•   All our items can be made to measure to fit perfectly into your space, however, we don't guarantee mm precisions except if we are indicated to do so. Some hardware such as nuts and bolts may protrude- it would be ideal if you take into account +/ - 25mm on all measurements. (Or on the other hand about 5%). The resilience are probably going to happen in the height and depth of the piece as we are utilizing strong sheets that can change marginally in size contingent upon how much every specific board needs sanding.

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•   If you require an accurate size for your product, for fitting into a recess for instance, please make sure to indicate that the measurement should be accurate. We can't assume liability for a thing which doesn't fit or is excessively little if the measurement is under the 5% of resistance.

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•   As a result of the finishing applied to our products, the final product may differ from photographs on the web or samples we send out, yet we will consistently do our best to get a perfect match.

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•   While working to clients' drawings and design specifications, our furniture won't be considered completely liable for issues with structure, usefulness, or solidness/wood development, except if the sample item is requested or testing is paid for. We try to safeguard any item ordered is dispatched in full working condition, and to our typical high standard which we are known for, be that as it may, on the off chance that we do experience unforeseen design issues, or need to adjust a clients' design we will charge appropriately.

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•   We won't be considered answerable for any damage brought about by clients attempt to make alterations or corrections to their order, for instance, the fitting of their own legs to table tops and so forth.

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•   We can't be considered liable for the client’s inclination to specific design components that are not discussed at the point of ordering, and will make professional assumptions dependent on the style of the item, and its usefulness etc.

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•    We offer an hour of free drawing time for handcrafts, after which charges will apply.

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•   Our products will require proper maintenance, depending on use, to keep your furniture looking the best it can. Specifically, dining tables and desks will require re-coating in the relevant varnish, wax or oil within the span of  12 months or thereabouts. We likewise prescribe utilizing wood cleaner. It would be ideal if you allude to our Care Guide.

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•   Almost all of our items are dispatched completely assembled unless otherwise indicated

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•   All of our items will be heavy! (More than likely, very heavy!) If weight will be a worry, please indicate before placing your order.

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•   We suggest that products of shelving, cabinets and drawers should be fixed to a wall for safety. It would be ideal if you mention while ordering if you will require fixings, or drillings. Furniture items left detached are at owner’s sole risk.

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•   In the condition that an item is to be fixed to a wall, floor, or dividers, it is the client's duty to check the appropriateness of their property, wall type, and so forth. We won't be held liable for injuries or loss caused to client or his property in the process, or subsequently, of the client attaching their furniture to the wall, floor etc. We would suggest the client use an experienced artisan.

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•   Never climb or hang from your furniture.

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•   Always place heavier items at the base of shelving and storage to maintain a strategic distance from the piece getting top heavy.

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